Why Does My Thermostat Say Emergency Heat or EM Heat?

If you’ve ever noticed your thermostat displaying “Emergency Heat” or “EM Heat,” you might wonder what it means and whether it signals a problem with your HVAC system. For homes with heat pumps, this feature plays an essential role during extreme weather conditions. In this blog, we’ll dive into what emergency heat is, how it works, when you might see it activated, and tips to ensure your system operates efficiently.

Understanding Emergency Heat: What Is It?

Emergency Heat (EM Heat) is a backup heating system designed for heat pumps. A heat pump typically draws heat from the outside air to warm your home. However, when outdoor temperatures drop significantly, usually below freezing, the heat pump may struggle to provide enough heat to meet your thermostat’s settings. This is when the system activates Emergency Heat to maintain your indoor comfort.

How Does Emergency Heat Work?

A heat pump has two primary components for heating:

  1. Primary Heat Source: The heat pump, which transfers heat from the outside air to the inside.
  2. Backup Heat Source: Often an electric resistance coil or a gas furnace.

When the outdoor temperature falls below the heat pump’s efficient operating range, the system switches to the backup heat source. Emergency Heat bypasses the heat pump entirely and relies solely on the secondary system to keep your home warm.

Common Scenarios That Trigger Emergency Heat

Several factors can cause your system to activate Emergency Heat:

1. Freezing Temperatures

When outdoor temperatures plummet below freezing, the heat pump struggles to extract sufficient heat from the cold air. In these cases, the thermostat automatically switches to Emergency Heat.

2. Malfunctioning Heat Pump

If your heat pump experiences a mechanical issue, such as a frozen coil, refrigerant leak, or compressor failure, the system may engage Emergency Heat to maintain a comfortable temperature.

3. Manual Activation

Homeowners can manually enable Emergency Heat through their thermostat. This is typically used in extreme weather conditions or if the heat pump is not functioning correctly and requires repairs.

4. Defrost Mode

Heat pumps occasionally enter a defrost cycle to melt ice buildup on the outdoor coil. During this process, the system may briefly activate Emergency Heat.

Is It Expensive to Run Emergency Heat?

Yes, Emergency Heat is generally more expensive to run than your heat pump. Here’s why:

  • Heat Pump Efficiency: Heat pumps are highly efficient, often producing 3-4 units of heat for every unit of electricity consumed.
  • Backup Heat Efficiency: Electric resistance coils, a common backup heat source, convert electricity directly into heat and are less efficient.

While Emergency Heat is an important feature, it’s best to minimize its usage to avoid higher energy bills.

Should I Be Concerned If My Thermostat Says Emergency Heat?

Seeing “Emergency Heat” or “EM Heat” on your thermostat doesn’t necessarily mean there’s a problem. However, it’s essential to understand the context:

  • Normal Operation: If temperatures are below freezing, Emergency Heat activation is normal and ensures your home remains warm.
  • Potential Issues: If Emergency Heat activates frequently during mild weather or stays on for extended periods, it may indicate a problem with your heat pump.

Troubleshooting Emergency Heat Issues

If your system switches to Emergency Heat unexpectedly or remains on for a long time, consider these troubleshooting steps:

1. Check the Thermostat Settings

Ensure the thermostat is not set to Emergency Heat manually. Switch it back to “Heat” or “Auto” mode.

2. Inspect the Outdoor Unit

Look for visible signs of damage, such as ice buildup, debris, or unusual noises. If the outdoor unit appears frozen, your heat pump may need professional attention.

3. Monitor Energy Bills

A sudden spike in energy bills could indicate your system is relying heavily on Emergency Heat.

4. Schedule a Maintenance Check

If you suspect an issue with your heat pump, schedule an HVAC maintenance visit. A professional technician can diagnose and resolve any underlying problems.

Preventative Maintenance Tips for Heat Pumps

To minimize the need for Emergency Heat and ensure your system operates efficiently, follow these maintenance tips:

1. Change Air Filters Regularly

Dirty filters restrict airflow and reduce efficiency. Replace your HVAC filter every 1-3 months, depending on usage.

2. Clear Debris Around the Outdoor Unit

Keep the area around your heat pump free from leaves, snow, and debris to maintain proper airflow.

3. Schedule Annual Tune-Ups

Have your HVAC system inspected and serviced annually. A professional technician can check for refrigerant leaks, ensure the coils are clean, and verify the system is operating at peak efficiency.

4. Monitor Thermostat Settings

Avoid setting the thermostat too high during extremely cold weather. Gradual temperature increases are easier on your system.

When to Call an HVAC Professional

If your Emergency Heat activates frequently or you notice any of the following issues, contact a professional:

  • Unusual noises or smells coming from the heat pump.
  • Inconsistent heating throughout your home.
  • Higher-than-normal energy bills.

Energy Efficiency Tips for Cold Weather

Here are additional tips to reduce energy consumption during cold months:

  • Seal Drafts: Use weather stripping or caulking to seal gaps around windows and doors.
  • Insulate Your Home: Add insulation to your attic or walls to retain heat.
  • Use a Programmable Thermostat: Set lower temperatures while you’re away or asleep to save energy.

Benefits of a Well-Maintained Heat Pump

Regular maintenance and proper care of your heat pump offer several benefits:

  • Lower Energy Bills: A well-maintained heat pump operates more efficiently.
  • Extended Lifespan: Routine maintenance prevents premature wear and tear.
  • Improved Comfort: Your home stays consistently warm, even during extreme weather.

Conclusion: Emergency Heat as a Safety Net

Emergency Heat is a valuable feature that ensures your home remains comfortable during harsh winter weather or if your heat pump malfunctions. However, it’s important to use it sparingly to avoid high energy costs. Regular maintenance and monitoring can help minimize the need for Emergency Heat and ensure your HVAC system operates efficiently year-round.

If you have questions about your heat pump or thermostat, contact our team at RMR Heating & Cooling. We’re here to help you stay warm and comfortable, no matter the weather!